Delivery Terms

Effective Date: November 2026

At Temgleam, we are committed to ensuring that products and equipment purchased through our company are delivered efficiently, safely, and in accordance with agreed delivery arrangements.

These Delivery Terms explain our delivery procedures, processing timelines, shipping arrangements, delivery charges, and customer responsibilities.

By placing an order with Temgleam, you agree to the terms outlined below.

1. Delivery Coverage

Temgleam provides delivery and logistics arrangements for customers within Nigeria and, where applicable, international destinations.

Delivery availability depends on the product type, destination, supplier location, and agreed shipping arrangements.

For certain specialised equipment and bulk orders, delivery arrangements will be discussed and confirmed individually.

2. Order Processing

Orders are processed after confirmation and verification of the required payment or agreed payment arrangements.

Processing time may vary depending on:

• Product availability and stock status.
• Supplier confirmation.
• Procurement requirements.
• Equipment specifications and customisation.
• Order quantity and destination.

For special orders and imported equipment, additional procurement and preparation time may be required.

3. Delivery Timeframes

Estimated delivery timelines will be communicated to customers during order confirmation.

Delivery periods may vary depending on the product, location, shipping method, and availability.

For equipment and products requiring special sourcing, manufacturing, or international shipment, the delivery timeframe will be determined based on the supplier’s schedule and logistics arrangements.

Please note that all delivery timelines are estimates and may be affected by circumstances beyond our reasonable control.

4. Delivery Charges

Delivery charges may vary depending on:

• Delivery location and distance.
• Product size, weight, and quantity.
• Transportation and logistics requirements.
• Special handling or packaging requirements.
• Installation or equipment handling services, where applicable.

Applicable delivery charges will be communicated to customers before an order is finalised.

Unless expressly stated otherwise, delivery and transportation costs are separate from the product purchase price.

5. Shipping and Logistics

Temgleam may use its own logistics arrangements, approved third-party delivery companies, freight forwarders, or other transportation providers to fulfil customer orders.

For large machin